Insurance

Car insurance: price rather than service is crucial

Summary

Motor insurance companies can evidently inspire customers more with the price than with a quality service. A representative survey on behalf of the insurance consultancy HNW showed that around 43 percent of consumers are attracted in this way. For significantly […]

Car insurance: price rather than service is crucial.  Car insurance: For many drivers, price is more important than service (Source: Thinkstock by Getty-Images)

Motor insurance companies can evidently inspire customers more with the price than with a quality service. A representative survey on behalf of the insurance consultancy HNW showed that around 43 percent of consumers are attracted in this way. For significantly fewer consumers (28 percent), service in the event of damage is crucial. 15 percent rated the quality of advice as decisive, and 13 percent described the availability and speed after an accident.

ADAC: Compare car insurance better

Drivers who want to take out insurance for the first time or change providers should definitely compare the benefits, advises the ADAC. Because cheap insurance is of no use to anyone if it may not pay in an emergency.

The sum insured is one of the most important benefits. It should be at least 50 million euros, better 100 million euros. In the comprehensive insurance, all benefits should be covered even in the case of gross negligence. The purchase price compensation should be up to 24 months in the case of a total loss and at least six months in the case of theft.

Mallorca police make sense

The comparison portal Verivox recommends that the insurer’s benefits should also include consequential damage protection in the event of animal bites. With this extended protection against game damage, the insurer also pays for later damage that occurs after a marten has bitten through a cable. The so-called Mallorca policy is also useful. Motor vehicle liability covers damage after an accident with a rental car abroad.

Motorists who want to change their insurer must have given their notice by November 30th. This applies to almost all motor insurance in Germany.